Our story

We didn't set out to build this.

We set out to solve a different problem, and the work we're doing now is what happened when the two collided.

The team

The people behind the work.

A small team with deep roots in law enforcement, intelligence, family violence practice, digital forensics, and enterprise technology — united by the same conviction that technology should protect people, not be used against them.

Rose — Co-founder, The Digital Safeguard Centre

Rose

Co-founder

Rose is a former detective and digital forensic specialist with 20 years of law enforcement experience across two jurisdictions. Her investigative work spanning sexual offences, child abuse, and homicide brought early visibility to the escalating threat of technology-facilitated abuse in domestic and family violence contexts, and positioned her to merge forensic expertise with purposeful innovation at the intersection of digital safety and victim-survivor protection.

Her leadership is defined by a forward-thinking approach that challenges conventional methods and drives lasting social impact.

Rose is a Fellow and Board Member of ARPI®, a Member of the Australian Computer Society (MACS), and holds a Bachelor of Applied Science and a Master of Digital Forensics.

Andrew — Co-founder, The Digital Safeguard Centre

Andrew

Co-founder

Andrew brings thirty years in technology, from defence research and development to Chief Technology Officer and Chief Information Officer roles. He has founded and led organisation-wide transformation and international security programs across healthcare, defence, and government — including a health transformation that reshaped services for roughly half of New Zealand's population.

His work reaches lives directly: a culturally aware telehealth service for renal care in Samoa, and a virtual interpreting service bringing 161 languages to 550 clinical sites across Auckland.

Andrew is a technical expert on the ACS Blockchain and AI Ethics advisory groups, a subject matter expert with Standards Australia and ISO, and a Member of the ACS (MACS). He holds Bachelor of Engineering, Bachelor of Information Technology, and Master of Science degrees, and a Certificate IV in Counselling.

Rose B — National Operations Manager, The Digital Safeguard Centre

Rose B

National Operations Manager

Rose B brings more than 40 years of combined experience across law enforcement, leadership, and the family violence sector. After serving 20 years with Victoria Police, she went on to spend another two decades leading and managing the operational delivery of services within family violence not-for-profit organisations. She also holds a Master of Business Administration, bringing both strategic insight and practical leadership to her work.

Her background across policing, service delivery, and leadership continues to shape the organisation's grounded and human-centred approach to strengthening victim-survivor safety through practical, informed, and compassionate responses to technology-related harm.

Odile — Office Manager, The Digital Safeguard Centre

Odile

Office Manager

Odile's career spans more than two decades in the Australian Government, where she built deep expertise in procurement, contract management, and project coordination across agencies including Services Australia, the Department of Veterans' Affairs, and the Australian Government Solicitor. She has a particular talent for making complex processes work well — streamlining workflows, building strong service relationships, and ensuring obligations are met with rigour and integrity. Her record in contract and supplier management has been recognised through multiple awards.

She brings that same discipline and precision to the Centre's operations, overseeing contract and billing management, payments, and financial tracking — making sure every invoice is accurate, every obligation is met, and nothing falls through the cracks.

Min — Technology Lead, The Digital Safeguard Centre

Min

Technology Lead

Min brings over 25 years of experience in IT systems, support, and project management — but what sets her apart is the path that brought her here. Her career began in the drug and alcohol sector before leading her into the domestic violence and women's health space, where she has spent the better part of a decade as a trusted IT partner to organisations doing vital, often under-resourced work.

With a background spanning Microsoft 365, SharePoint, Azure, and cybersecurity, Min has a particular talent for making technology work for small teams — translating complex systems into something accessible, manageable, and genuinely useful. Above all, she brings warmth, practicality, and a genuine care for the people behind the technology.

Where we came from.

Rose spent twenty years in law enforcement across two jurisdictions, where she worked as a Detective investigating serious crimes and developed a deep understanding of the impact of crime on victims and their families. She went on to complete a Master of Digital Forensics before moving into work as a Forensic Analyst. Rose later held senior positions within the Federal government, managing investigations, intelligence and digital forensic capabilities.

Andrew came from a different direction. His background is in intelligence, and he spent his career as a Chief Technology Officer and Chief Information Officer in Australian and international roles, in both government and the private sector.

We met in 2018, working for the Australian Federal Government. Rose was Director of Investigations. Andrew was the CIO. We bonded over a shared conviction: technology, used carefully and with intent, could shift social problems that had resisted other kinds of interventions.

The first five years.

We started small, and we started with data. Across both our careers, the same problem kept surfacing: people had almost no real control over their own information. It sat on someone else's servers, behind someone else's policies, available to anyone with the right access or the wrong intent. We thought blockchain offered a path to fix that. We thought it would be reasonably straightforward.

It took us five years.

We built Chain-FS, a system that links hyperscale cloud storage to public blockchain (more secure, not less, since no single party controls it), re-engineered from the ground up to make blockchain write speeds fast enough and cheap enough to be useful at scale. The result is hyperscale, immutable, zero-trust storage that lets individuals and organisations hold their own data without trusting anyone else to do it for them. It is the subject of three patents pending in Australia, the United States, and the European Union. As far as we know, it is a world first. On its own, it would have been a perfectly good company.

The conversation that changed everything.

We were perplexed. We started looking into the field properly, expecting to find a mature industry. What we found instead was a vacuum.

While we were building Chain-FS, a survivor reached out to Rose for advice. She was in the middle of a domestic violence situation and needed help. She was referred to a specialist who quoted a modest fee, then charged her thousands of dollars, and left her with unanswered questions.

This survivor's experience wasn't an isolated story. Time and again, we saw survivors charged thousands of dollars, sometimes tens of thousands, by providers who, with the right expertise, should have identified and resolved the problem far faster and far more cheaply. Physical sweeps for hidden cameras, listening devices, and trackers in cars and homes existed. Detection across devices, accounts, social media, and other online environments, did not, in any meaningful sense.

So we started researching. The most important thing we learned, the thing that reshaped how we thought about the problem, is this:

Stalkerware is a tiny fraction of technology abuse.

The real tools of perpetrators are the legitimate ones. Calendars, maps, notes, shared photo libraries, family location features: the small conveniences built into every phone and every cloud account to make modern life easier. They are also, almost without modification, the perfect instruments for surveillance and coercive control. No virus scanner will ever flag them, because there is nothing wrong with them. The problem is who is using them, and how.

Building the capability.

We built a research lab. We bought all the stalkerware we could find and put it through its paces on real phones, cloud accounts, and consumer devices, and we broke a few along the way. We documented everything we learned and developed a methodology for detecting technology-facilitated abuse across the full range of methods perpetrators use. Many of those methods, we found, were hiding in plain sight, inside legitimate tools and services, where the rest of the industry wasn't looking.

We supported our first victim survivor in 2022. From there it grew, mostly through word of mouth from the sector. Today, we work nationally and are expanding internationally. We support a growing network of domestic violence agencies across the country, with new partners onboarding every month. Thousands of victim survivors have come through our work. Each one leaves understanding what was happening to them, equipped to stop it, and safer for having gone through it.

We publish our research openly to the DV sector, train our partner agencies at no cost, and speak regularly at national and international conferences. Our research program now includes the University of Canberra and our first PhD candidate, with further partnerships in development.

Joliro. Secure by design.

A digital safe space for every survivor, regardless of language, geography, or digital confidence, with support for twenty-one languages. Joliro brings together a suite of purpose-built tools in a single platform, each addressing a specific gap in how technology-facilitated abuse is identified, documented, and responded to. Whether used independently by survivors or alongside a caseworker, the platform forms a complete response to technology-facilitated abuse, and a safe space for survivors to reclaim control over their digital lives.

Joliro is the result of everything we have built: our blockchain and AI capabilities, our research lab, five years of learning how perpetrators actually operate, and years of work alongside thousands of survivors and agencies who have shaped it.

Joliro is secure and private by design. We cannot see your data. We will never sell it. We will never use it for advertising. We will keep adding tools and keep educating and empowering survivors. Our one-on-one service hasn't changed, but survivors' options for staying safe have greatly expanded. We'll keep investing in the research and keep growing our services, because the work is not finished and the people we are doing it for cannot afford for us to slow down.

— Rose & Andrew

Visit joliro.org to learn more about the tools that make up the platform.

What we hold to

Four quiet rules.

The principles we keep coming back to, written on the inside of how we work, guiding our decisions.

i.

A social enterprise, not a profit machine.

Our work is grounded in affordability and access, and in making a genuine difference in people's lives. Everything we do is grounded in affordability and access, and that is why we are committed to research and innovation, so we can achieve better social outcomes.

ii.

Believe first.

We don't make people prove they're being targeted. We listen, we look carefully and we provide answers. Our methods find what is hidden, our training and experience ensures trauma-informed care. The person in front of us is treated with the respect they should have received, the first time they tried to talk about it.

iii.

Quiet over loud.

The work is private and confidential. The trust someone places in us when we look at their devices and accounts is sacred, and we treat it that way every time.

iv.

Share what we learn.

What we find may be a new methodology or an emerging pattern. We inform our partner agencies and share our learnings with our research partners so the sector grows in knowledge and capability.

If any of this lands with you

There's a door here for you.

Whether you need help yourself, you're supporting someone who does, or you want to work with us on the wider problem — start wherever feels easiest.